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Patient Resources

Patient Rights

Responsibilities of the Patient

It is the patient’s responsibility:

Patient Complaint or Grievance:

Patients’ Rights and Responsibilities were established with the expectation that observance of these rights will contribute to more effective patient care and greater satisfaction for the patient, family, physicians, and the facility caring for the patient. Patients shall have these rights regardless of age, race, sex, national origin, religion, culture, personal values, or belief systems. IF YOU HAVE A COMPLAINT ABOUT THE AGENCY OR PERSON PROVIDING OUTPATIENT SURGICAL SERVICES, YOU MAY CALL, WRITE, OR VISIT THE OFFICE OF HEALTH FACILITY COMPLAINTS, WISCONSIN DEPARTMENT OF HEALTH. YOU MAY ALSO CONTACT THE OMBUDSMAN FOR LONG-TERM CARE.

Valley Surgery Center Administrator Phone (651) 275-3040:
2651 Hillcrest Drive, Suite 301, Hudson, WI 54016
Email: [email protected]

HIPAA Privacy Officer Phone (608)-266-5484:
Wisconsin Department of Health Services
Bureau of Health Services of the Division of Quality

St. Croix County Ombudsman Phone: (800)-815-0015:
Medicare: Medicare Ombudsman
Medicare Website:

Accreditation Association for Ambulatory Health Care Phone: (847)-853-6060:
5250 Old Orchard Road, Suite 200, Skokie, IL 60077

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